New Patients

You are in charge of your journey to health and wellness.

Our expertise will guide you along the way.


Depending on the practitioner you are seeing, your first visit as a patient can range from 60-90 minutes. At this appointment, you and your health care provider will talk in depth about your health history, symptoms, lifestyle and goals. We encourage you to bring a loved one if you wish, and to ask any questions you have. Our goal is for you to leave feeling confident about the treatments we discuss. At the end of the visit, you will receive a treatment plan with the first steps in your healing.


    • Complete the intake and consent form associated with the practitioner that you are seeing that you receive with your appointment confirmation email.
    • If you are seeing one of our naturopathic doctors, obtain copies of any recent bloodwork or other test results from your family doctor or specialists. You can bring these results with you, or submit them to us through your patient portal or by email ahead of time.
    • If you are seeing one of our RMT’s or our osteopath, bring copies of imaging reports (if appropriate)
    • Gather any medications or supplements you are taking and bring these to your appointment with our naturopathic doctors or our holistic nutritionist.
    • Write down a list of issues or questions you would like to address on your visit.


Your treatment plan will include specific, personalized recommendations. These may include in-clinic treatments, such as acupuncture, vitamin injections or IV therapy, as well as nutritional supplements and other supports.

In between appointments, the following strategies may help you stay on track:

    • Monitor how you are feeling, physically and mentally.
    • Jot down changes that you notice as well as questions or concerns. Questions that may involve adjusting your treatment plan can be discussed at your follow up visit. More immediate questions, such as clarification on a supplement you have been prescribed, can be answered with a quick email.
    • Find motivation and information on our blog, newsletter and resources pages.


Depending on your situation and goals, you may need to see your practitioner several times in the first few months to check on your progress, order additional lab testing, address any new concerns, or adjust your treatment plan. Follow-up appointments are usually 30 or 60 minutes in length. If your plan includes IV therapy or other in-clinic treatments, you may need more frequent visits.  As you start feeling better, we expect to see less of you! However, we encourage you to continue checking in periodically to stay on track and maintain a lifetime of wellness.

Life is good, make it better. Get started today.


Monday to Friday 9am – 5pm

office location

96 Main St N, Lower Level

Markham, ON, L3P 1X8

phone + fax

PH: 905-554-5599

F: 905-554-7799